The Somali community is largely made of current and former refugees. Coupled with the fact the are also an ethnic minority presents a unique challenge to adequately access basic and vital services.
community led action is compromised of people from the very communities we serve, and so we are familiar, face and ethnic background to many our service users.
Many of our clients struggle with issues such as benefits, housing, employment, health, education and benefits which can have real impact on their lives and that of their families.
We use a two pronged approach:
1- We offer a one ‘one stop shop’ information, advice and guidance to service and how they can access them.
2- We aim to build the service users’ confidence and build their capacity through training and workshops, so they can single handedly access local and national services sufficiently at the point of need to lead a healthy and fulfilling life.
We don’t stop there, we also aim to engage service providers and support them to adapt and change to meet our communities’ needs and engage them more effectively.